CMR Cloud & Managed Services Roundtable

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The terms Cloud Computing & Managed services are used so frequently and interchangeably that they seem to be the same, indistinguishable service. While they may be complementary, there are differences

Cloud computing, at its simplest, may be defined as an architecture that allows a user to access an application, software, or infrastructure using the Internet. Companies pay for only the service they need, and the service can be scaled up or down on demand.

Managed Services while similar, are more about the people who remotely manage and monitor the enterprise network 24/7. Partnering with a provider makes sense for an enterprise, which can then focus internal IT resources on strategic projects.

As enterprises start considering the entire computing environment –the physical network, endpoint devices, servers, applications, and software –managed services and cloud computing each provide significant benefits.

Indian enterprises have slowly but surely started adopting solutions/offerings based on Cloud. With almost all major SI’s and ISV’s having a strategic focus on this area, a lot rides on how the market adopts these solutions and to what extent.

While currently the largest pie in terms of market adoption comes from SaaS, CMR expects the shift moving towards IaaS in the future. With most 3rd Party Data Centers, ISP’s and TSP’s rolling out offerings around Cloud, a lot is expected from IaaS perspective.

From a segment point of view, while there is a lot of potential in the Small to Mid-Market segment, in terms of current adoption it is the larger enterprises that seem to have started making Cloud a reality. Going forward, CMR expects the smaller organizations to substantiate with volume while larger enterprises contributing to the value chain.   

 

    

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Similarly, as the business argument   for   managed   services   becomes   increasingly compelling,   many   of   the factors that are driving enterprises to adopt this route have also become quite distinct.

As enterprises of all sizes, across verticals reap the benefits of managed services, the main driver for Managed Services can be summed up in one sentence – it is all about “do it for me” versus the burden of “do it yourself”.

Taken together, this emergence of a highly connected, service centric, mobile, on demand consumer oriented world is beginning to reshape the way that businesses interact with their customers and it is changing the way providers of many types of products and services differentiate their offerings. te

Key topics of discussion and takeaways:

  • How to glance across operational silos, access to domain-specific analytics, topology, reports and more? (Single window view)
  • How to increase your enterprise’s productivity?
  • What are the industry best practices frameworks for services management initiatives?
  • How to monitor (24×7) all critical service level requirements, event correlation layer, real time dashboards, reports across all towers of out-tasked services etc.?
  • How to monitor and manage a wide variety of IT infrastructure? (IaaS)
  • Efficiently managing network and security operation? (Cost Efficiency)
  • How to focus on core business while having a seamless support by non-core area?

Who should attend?

A must attend roundtable discussion for CIOs, VP/GM/Head-IT and the key technology decision makers and influencers from large enterprises who want to emerge as winner in competitive market.

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