National e-Governance Plan (NeGP) Objectives: ICT enablement of government functions / operations; Business Process Re-engineering (BPR) of age-old, legacy processes; Capacity Building, Training, Deployment and ‘Doorstep’ Service Delivery.

Notable Assets, Statutes and Practices Built-up: NIC, SWANs, SDCs, e-Services, National Service Delivery Gateway (NSDG), State Portals (SPs) and State Service Delivery Gateways (SSDGs), RTI Act, Right of Citizens to Time-bound Delivery of Services Act.

Aim:
-Reduce visits to govt. offices by citizens and time taken to complete a transaction,at nominal (affordable) cost.

-Streamline business processes, improve efficiency in operations, produce better market alignment.

Way Forward: Deploy state-of-the-art SMAC solutions – Social Media (Facebook, Google+, Twitter etc.), Mobility (SMS-based, location-based and other m-Governance platforms), Analytics (User Traffic, Volume and Value of Online Transactions etc.) and Cloud (Meghraj and its state-level clones); strengthen internet-based and physical Security (PKI, UID, Border Management, Access Control etc.)

Profile of Participant:

Secretaries, Additional Secretaries, Joint Secretaries, Deputy Secretaries, Under Secretaries, Heads of Departments of the Government of Punjab and Haryana and Autonomous Institutions affiliated to or managed by the state government.

IT Directors and Joint Directors of NIC working in or attached to the various offices of the Govt. of Punjab and Haryana. CIOs, IT Directors or IT Heads of Central and State Public Sector Enterprises (PSEs) based out of Chandigarh region.