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Customer and Operational Analytics Leader, IBM India / South Asia
Kaushik Raghunandan is IBM’s Customer Analytics and Operational Analytics leader in its India / South Asia region. Based in Mumbai, Kaushik’s role is to accelerate client transformation through analytics to deliver a sustained competitive advantage. He teams with clients in applying analytics to prescriptively drive the behavior and interactions of their people, business processes, and systems of engagement.
Kaushik joined IBM in 2008 as part of its acquisition of Cognos.
From 2007 to 2013 he was part of the IBM Technical Sales and Architecture team for Analytics and was engaged in transformational engagements with customers in various industry verticals, including IT / BPO, Retail, Banking and Insurance, Telecom and Manufacturing.
In 2013 he assumed his previous role leading the Predictive and Business intelligence business for IBM in India / South Asia
Prior to IBM, Kaushik held various engineering and pre sales roles in the technology products as well as services industry.
Principal Consultant, Emerging Technologies Research, InfoTech Practice, CMR
Apalak is a lead analyst with CMR’s software and IT services research practice, based out of Gurgaon (near New Delhi). In this role, Apalak is responsible for overseeing development of reports, carrying out in-depth market assessments and forecasts on new and emerging technologies like Cloud Computing, Virtualization, Green IT, DataCenter adoption amongst others. Apalak has led new research initiatives to study adoption of Cloud Computing and Virtualization amongst Indian enterprises. He is frequently quoted in the media on the subject of Cloud Computing and DataCenters on popular TV channels such as NDTV and in leading business publications such as The Economic Times and The Hindu Businessline. He also writes a blog on the theme of Green IT/Virtualization/Cloud Computing. In this capacity he carries forward his rich experience as Manager, Software and Services Research and Consulting Practice, IDC India. Prior to his current role, Apalak has worked with TNS India as a research analyst for two years, before which he was with TransAsia Solution Seekers, Indonesia as a consultant for a year. His experience spans across key research areas such as brand tracking, product / concept testing, quantitative and qualitative research, and consulting. He has a rich exposure to research techniques such as face-to-face and telephonic interviews, profiling and discussions with stakeholders across diverse industry verticals such as IT and Telecom, Consumer Packaged Goods and Automotive. Apalak completed his Master’s program in Business Administration from the ICFAIBusinessSchool, Bangalore, specialising in Marketing. Apalak also holds a Bachelor’s degree in Computer Engineering from the Birla Institute of Technology (BIT), Ranchi capital of the eastern Indian state of Jharkhand.