7:00 PM
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Onsite Registration & Networking |
7:15 PM
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Welcome address |
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Anoop Chaturvedi, Regional Manager-Tech Consultant, HP |
7:25 PM
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India BFSI Sector: Market Trends, Opportunities and Challenges |
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Kunal Pande, Partner, KPMG |
7:45 PM
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Making it Personal in Banking |
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Maurie Barnes, Sr. Principal Business Consultant , Genesys |
8:15 PM
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Banking Solutions for Collaboration and Increased Customer Satisfaction |
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Bruce Eng – IPCC Practice Lead, HP-APJ
Kirankumar H B – IPCC Business Lead, HP-India |
8:30 PM
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Round Table Discussion, Q&A Session |
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Moderated by Apalak Ghosh, Principal Consultant, Emerging Technologies Research, CMR |
9:00 PM
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Vote of Thanks followed by Networking Cocktails & Dinner |
*Among attendees, 2 Lucky Winners stand a chance to Free CCPAP assessment from HP – (Contact Centre Performance Assessment Program)
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