The terms Cloud Computing & Managed services are used so frequently and interchangeably that they seem to be the same, indistinguishable service. While they may be complementary, there are differences
Cloud computing, at its simplest, may be defined as an architecture that allows a user to access an application, software, or infrastructure using the Internet. Companies pay for only the service they need, and the service can be scaled up or down on demand.
Managed Services while similar, are more about the people who remotely manage and monitor the enterprise network 24/7. Partnering with a provider makes sense for an enterprise, which can then focus internal IT resources on strategic projects.
As enterprises start considering the entire computing environment –the physical network, endpoint devices, servers, applications, and software –managed services and cloud computing each provide significant benefits.
Indian enterprises have slowly but surely started adopting solutions/offerings based on Cloud. With almost all major SI’s and ISV’s having a strategic focus on this area, a lot rides on how the market adopts these solutions and to what extent.
While currently the largest pie in terms of market adoption comes from SaaS, CMR expects the shift moving towards IaaS in the future. With most 3rd Party Data Centers, ISP’s and TSP’s rolling out offerings around Cloud, a lot is expected from IaaS perspective.
From a segment point of view, while there is a lot of potential in the Small to Mid-Market segment, in terms of current adoption it is the larger enterprises that seem to have started making Cloud a reality. Going forward, CMR expects the smaller organizations to substantiate with volume while larger enterprises contributing to the value chain.
Similarly, as the business argument for managed services becomes increasingly compelling, many of the factors that are driving enterprises to adopt this route have also become quite distinct.
As enterprises of all sizes, across verticals reap the benefits of managed services, the main driver for Managed Services can be summed up in one sentence – it is all about “do it for me” versus the burden of “do it yourself”.